FREQUENTLY ASKED QUESTIONS:
Q: What is hard anodized construction?
A: Hard-anodized aluminium means aluminium that has been specially processed to offer you twice the hardness and durability of stainless steel. To improve, ease and enhance the ever-expanding cooking experiences, Circulon introduces ultra-durable hard-anodized aluminium pots and pans with 100% safe non-stick coating to provide you with professional-quality kitchen performance.
Q: What kind of coating has been used?
A: Get the best of non-stick coating on the inside of the tawa with Chemours (USA) coating which will make your cooking experience a delight for you due to its superior food release property.
Q: Which coating is used on the outside of the tawa?
A: The outside of the tawa is a fine sunrayed polished hard anodized.
Q: Are the rivets and rim coated?
A: Yes, the rivets are coated to ensure that no grime builds up while cooking, thus ensures healthy cooking. The rim is also non-stick coated to provide a finished look to the cookware.
Q: How durable is the coating?
A: Our Chemours non-stick coating is extremely durable and provides exceptional persistence.
Q: What does a TOTAL food release system mean?
A: TOTAL food release system means that the tawa is throned with one of the best non-stick systems. Be assured that this is one of the most efficient and long-lasting nonstick cooking surfaces in the world. An exclusive food release technology with raised circles on the cookware surface that help to reduce abrasion and increase your cookware's life.
Q: Is it safe/healthy?
A: Yes, our products are completely safe for everyday use. We are certified by USA FDA. You need not worry about any reaction while cooking different food types. We want our customers to use the safest products for cooking meals for their family and kids. Subjected to the toughest testing conditions, our products are completely safe for usage. Our products are eco-friendly and 100% PFOA free, lead-free and cadmium-free.
Q: What do you mean by PFOA free, lead-free and cadmium free?
A: Per-fluoro-octanoic acid (PFOA), supposedly a carcinogenic chemical when heated and other dangerous heavy metals like lead and cadmium that can flake off during cooking can seep in meals and react when you use low quality, and cheap non-stick cookware.
Q: What are hi-low grooves?
A: Circulon wants you to experience the best of healthy cooking. A cooking surface so good that you can cook in almost no oil. Food won't stick or burn even when you are cooking for prolonged periods. Circulon turned cookware’s flat, ordinary cooking surface into a series of raised concentric circles. This is hi-low grooves.
Q: What is the thickness of cookware?
A: When it comes to even cooking and maintaining regular heating without hot spots around your pan it's the thickness of your pan that matters most. Our tawa has an exceptional 6mm of thickness.
Q: Is it dishwasher safe?
Q: Is it Induction safe?
Q: Is it metal utensil safe?
A: Circulon range of cookware has been put through the toughest testing condition to ensure that your cookware will offer you an optimal performance. Due to hard anodized body construction, it is compatible with a metal utensil as well.
Q: How to clean this cookware/how to use this cookware for a better performance?
A: Circulon products are super-easy to clean and maintain post-usage. Forget the old hassle of scrubbing your cookware to make it shine. Maintaining your cookware cannot be easier than this. Protect the cooking surface and condition it by rubbing a thin coat of vegetable oil over the cooking surface when using it for the first time. Clean your pan with a mild, soft soap and a soft cloth or sponge. Rinse the pan with lukewarm, not hot, water.
Q: How to take care of these cookware post usage?
A: Our cookware is very easy to maintain once you have used it to prepare your favourite meal. Our cookware is extremely easy to clean also. All you need is some dishwashing soap and a sponge. Clean your pan with a mild, soft soap and a soft cloth. And, rinse the pan with lukewarm, not hot, water. DO NOT USE STEEL SCRUB PADS or any rough cleaning surfaces.
Q: Is it oven safe?
Q: What is the cookware body made of?
A: Circulon cookware is twice as strong as stainless steel when it comes to durability. It is made up of the hard-anodized to offer you optimal performance and great heat-distribution. This means that food will cook evenly and food won't burn. The heavy gauge aluminium body of your cookware will make sure that the cookware you buy lasts for decades. Maximum durability and extremely tough, they have gone through the toughest testing conditions before reaching you.
Q: How tough is it?
Our products have made it to the market after various stress tests and abrasion tests to ensure we offer you the best. Constructed of heavy gauge aluminium with 6 mm thick body, our tawa is extremely durable and tough. Good thickness means that food won't burn and will always cook evenly and your cookware will not dent or break even when you use it every day.
Q: What are the handles made out of, are they durable?
A: Yes, the handles are extremely durable and stable. They will stay cool even if you are cooking for a long period due to its specially designed arch structure. Designed for your comfort and ease of use, these handles are specially crafted for maximum durability. Our handles are designed in-house and made of stainless-steel.
Q: What is the warranty/ terms and conditions?
A: Circulon Tawa offers a Limited Lifetime warranty from the date of purchase to be free from any defects and damage caused by using the product under normal household use.
Q: What is the USP of this tongs?
A: A must-have accessory for every Indian kitchen, this will help you cook your daily staple with so much comfort. The tongs will act like your second hand and help you grab, hold and flip the tiniest of the dishes with ease and confidence.
This can be used to flip and turn rotis, chillas and pancake; grill meat, veggies, sandwiches, etc.; coat or marinate veggies and meats in to sauces; handle food inside oven and over hot plates; transfer and serve food from one dish to another and so much more!
Q: What is the advantage of Pull-&-Lock system?
A: It allows for easy storage and adds to convenience between usage.
Q: What is it made of/What type of material has been used?
A: The head of the tongs is made of virgin silicone material that makes gripping even the most delicate thing easy, the handle is made of thermoplastic rubber TPR material which provides a comfortable grip and the body features high-quality stainless steel.
Q: Is it safe/healthy?
A: It meets US FDA standards which are completely safe and hygienic to use. They are BPA free, alkali and acid resistant.
Q: What is thermoplastic rubber?
A: Thermoplastic Rubber (TPR) is a material which has both the characteristics of rubber and plastic. It can be formulated to provide weather resistance, low-temperature flexibility as well as excellent resistance to many chemicals. They are lightweight and strong.
Q: How durable is this tongs?
A: It is extremely durable. High-grade stainless steel body prevents rusting, superior TPR and premium quality silicone head.
Q: Will it burn/melt while using in a heated cookware?
A: The tongs is heat resistant up to 260 degree C. However, it should not be kept unattended against a hot vessel to avoid deformation.
Q: Is it suitable for non-stick cookware?
A: Yes, it doesn’t incur any scratch and is perfect for any cookware, be it non-stick, stainless steel or cast iron.
Q: Is it suitable for stainless steel?
A: Yes, it is suitable for stainless steel. The only thing that needs to be taken care of is that it should not be kept against a hot cookware unattended.
Q: How to clean the tong?
A: This accessory is super-easy to clean and maintain post usage. Clean it with mild, soft soap and a soft cloth or sponge and rinse thereafter with lukewarm, not hot, water.
Q: Do the handles heat up?
A: No, TPR handles do not heat up.
Q: Is this product available in a different size?
A: Yes, two variants 23 cm and 30 cm.
Q: Is this product available in a set?