FREQUENTLY ASKED QUESTIONS:
Q: What is hard anodized construction?
A: Hard-anodized aluminium means aluminium that has been specially processed to offer you twice the hardness and durability of stainless steel. To improve, ease and enhance the ever-expanding cooking experiences, Origins introduced ultra-durable hard-anodized aluminium pots and pans with 100% safe non-stick coating to provide you with professional-quality kitchen performance.
Q: What kind of coating has been used?
A: A healthy body holds a healthy soul & mind. The non-stick interior surface uses less or almost no oil to prepare nourishing and nutritious meals for your family every day. Origins uses interior coating and the outer coating both from Chemours (USA).
Q: How durable is the coating?
A: Origins cookware is extremely strong and is made to last you decades. A coating so durable and long lasting that you will experience delightful meals always. Now you can close your eyes and easily boil, fry and bake without worrying about your cookware going bad.
Q: Is it safe/healthy?
A: Yes. Origins products are completely safe for everyday use. The non-stick coatings are certified by USA FDA. You need not worry about any reaction while cooking different food types. We want our customers to use the safest products for cooking meals for their family and kids. Subjected to the toughest testing conditions, Origins products are completely safe for usage. They are eco-friendly and 100% PFOA free, 100% lead-free and 100% cadmium free
Q: What is the thickness of cookware?
A: When it comes to even cooking and maintaining regular heating without hot spots around your pan it's the thickness of your pan that matters most. Our range has an optimum thickness of 2.5mm to 3mm for best results.
Q: Is it induction safe?
Q: Is it dishwasher safe?
Q: What does total food release system mean?
A: TOTAL food release system means that Origins cookware is throned with one of the best non-stick systems. Be assured that this is one of the most efficient and long-lasting nonstick cooking surfaces in the world. An exclusive food release technology with raised circles on the cookware surface that help to reduce abrasion and increase your cookware's life.
Q: What are hi-low grooves?
A: Origins wants you to experience the best of healthy cooking. A cooking surface so good that you can cook in almost no oil. Food won't stick or burn even when you are cooking for prolonged periods. Circulon turned cookware’s flat, ordinary cooking surface into a series of raised concentric circles. This is hi-low grooves.
Q: Will the food stick in the grooves?
A: We want our customers to experience cooking with a delight. No, the food will never stick to the grooves on the surface. Our cookware is adorned with the best TOTAL non-stick release coating from Chemours(USA) and has special hi-low grooves to ensure healthy cooking.
Q: How to clean this cookware/how to use this cookware for a better performance?
A: Origins products are super-easy to clean and maintain post-usage. Forget the old hassle of scrubbing your cookware to make it shine. Maintaining your cookware cannot be easier than this. Protect the cooking surface and condition it by rubbing a thin coat of vegetable oil over the cooking surface when using it for the first time. Clean your pan with a mild, soft soap and a soft cloth or sponge. Rinse the pan with lukewarm, not hot, water.
Q: What is the cookware body made of?
A: Origins cookware is twice as strong as stainless steel when it comes to durability. It is made up of the best-quality aluminium to offer you optimal performance and great heat-distribution. This means that food will cook evenly and food won't burn. The heavy gauge aluminium body of your cookware will make sure that the cookware you buy lasts for decades. Maximum durability and extremely tough, they have gone through the toughest testing conditions before reaching you.
Q: What are the handles made out of, are they durable?
A: Yes, the handles are extremely durable and stable. They will stay cool even if you are cooking for a long period. Designed for your comfort and ease of use, these handles are specially crafted for high durability. Our handles are designed in-house and made of phenolic surface to provide the best grip for your hands while cooking.
Q: What is the warranty/ terms and conditions?
A: Origins range offers Limited Lifetime warranty from the date of purchase to be free from any defects and damage caused by using the product under normal household use.
Q: Is it oven safe?
Q: What do you mean by PFOA free, lead-free and cadmium free?
A: Per-fluoro-octanoic acid (PFOA), supposedly a carcinogenic chemical when heated and other dangerous heavy metals like lead and cadmium that can flake off during cooking can seep in meals and react when you use low quality, and cheap non-stick cookware. Your family and your health is completely safe when using any products sold on our website. All products sold by us are 100% PFOA free, 100% Cadmium free, 100% Lead free.
Q: Can I make my own set?
A: Yes, you can easily make your own sets on our website. Now, ensure you can style your kitchen in the same shade and colour by opting for cookware sets.
Q: Is it metal utensil safe?
A: Origins range of cookware has been put through the toughest testing condition to ensure that your cookware will offer you an optimal performance. Due to hard anodized body construction, it is compatible with a metal utensil as well.
Q: Can it develop hot spots?
A: No, you will never experience any hot spots. You will experience the best of even heat distribution and browning of food without any burns on the cookware surface.
Q: What is it made of/What type of material has been used?
A: These accessories are made of heavy-duty nylon head which is perfect for serving dishes and the handle is made up of TPR material which provides a comfortable grip.
Q: How durable is it?
A: Its premium heavy-duty construction provides long lasting durability.
Q: Is it safe/healthy?
A: All these accessories meet US FDA standards which are completely safe and hygienic to use.
Q: Will it burn/melt against the cookware?
A: Yes, these accessories are heat resistant to 210 degree C. They should not be kept unattended against a hot vessel to avoid deformation.
Q: Is it suitable for non-stick?
A: Yes, this accessory's perfectly sleek edges are scratch resistant and are completely suitable for use on a non-stick surface.
Q: Is it suitable for stainless steel?
A: Yes, it is suitable for stainless steel. The only fact that needs to be taken care of is not to keep it against a hot cookware unattended.
Q: How to clean the accessories?
A: These accessories is super-easy to clean and maintain post-usage. Forget the old hassle of scrubbing your accessory. Maintaining your accessory cannot be easier than this. Clean it with a mild, soft soap and a soft cloth or sponge and rinse thereafter with lukewarm, not hot, water.
Q: How to take care of these accessories post usage?
A: These accessories are very easy to maintain and clean. Once you have used it to prepare your favourite meal, all you need is some dishwashing soap and a sponge. Clean it with a mild, soft soap and a soft cloth. Rinse with lukewarm, not hot, water.
Q: How tough is it?
A: Its premium heavy-duty construction is relatively tough and provides long lasting durability.
Q: Do the handles heat up?
A: No, TPR overmold handles do not heat up.
Q: Are they scratch resistant?
A: Yes, these accessories are perfectly sleek edges are scratch resistant and are completely suitable for use on a non-stick surface.
Q: What can they be used for?
A: Can be used to whisk, lift and stir.