FREQUENTLY ASKED QUESTIONS:
Q: What kind of coating has been used?
A: The non-stick interior coating is from Chemours (USA) and the outer coat is from Whitford (USA). The non-stick coatings are good enough for food to glide in your pan every time you cook. Please be assured that we always use good quality non-stick coatings and these coatings should out-perform all your expectations.
Q: How durable is the coating?
A: Safecook cookware is extremely strong and is made to last you for years – a coating so durable and long lasting that you will experience delightful meals always. Now you can close your eyes and easily boil, fry and bake without worrying about your cookware going bad.
Q: Is it safe/healthy?
A: Yes, all products sold at our website are completely safe for everyday use. The non-stick coatings used are certified to be safe by USA FDA, and other European food safety authorities. You need not worry about any reaction while cooking different food types. We want our customers to use the safest products for cooking meals for their family and kids. Subjected to the toughest testing conditions, our products are completely safe for usage. Our products are eco-friendly and 100% PFOA free, 100% Lead free and 100% Cadmium free
Q: What do you mean by PFOA free, lead-free and cadmium free?
A: Per-fluoro-octanoic acid (PFOA), supposedly a carcinogenic chemical when heated and other dangerous heavy metals like lead and cadmium that can flake off during cooking can seep in meals and react when you use low quality, and cheap non-stick cookware. Your family and your health is completely safe when using any products sold on our website. All products sold by us are 100% PFOA free, 100% Cadmium free, 100% Lead free.
Q: What is glass lid made of/ is it breakable?
A: Safecook's glass lid is made of the shatter-resistant extra durable tempered glass lid. Yes, it is breakable. A characteristic of tempered glass, when broken, is that it fractures into hundreds of small, relatively harmless pieces versus the jagged shards of annealed glass.
Q: Does the handle of the lid get hot while removing?
A: The handles will stay cool even if you are cooking for a long period. We ensure you that you never have to worry how long you are cooking – the phenolic handles are designed in-house by Meyer to provide the best grip and comfort for your hands while cooking.
Q: What is the thickness of cookware?
A: When it comes to even cooking and maintaining regular heating without hot spots around your pan it's the thickness of your pan that matters most. The Safecook range has an optimum thickness between 2.4mm to 2.5mm for best results.
Q: Is it induction safe?
Q: Is it dishwasher safe?
Q: Is it oven safe?
Q: Is it available in sets?
Q: How to clean this cookware and how to use this cookware for a better performance?
A: Cleaning a Safecook pan is super easy. Maintaining your cookware cannot be easier than this. Clean your pan with a mild, soft soap and a soft cloth or sponge. Rinse the pan with cold or lukewarm water (not hot water)
Q: What is the cookware body made of?
A: This cookware is made up of the best-quality aluminium to offer you optimal performance and even heat-distribution. This means that food will cook evenly and food won't burn.
Q: How tough is it?
A: Safecook products are extremely rough and tough. We want to ensure that the products you use are durable and can be used to cook anything anytime without worrying if it will break or dent. They are constructed with the best-quality heavy gauge aluminium that lasts for decades.
Q: What are the handles made out of, are they durable?
A: The product handles are designed in-house and made of phenolic surface to provide the best grip for your hands while cooking. Yes, the handles are extremely durable and stable. They will stay cool even if you are cooking for a long period. Designed for your comfort and ease of use, these handles are specially crafted for high durability.
Q: Do the handles heat up?
A: No, the product handles would never heat up even after prolonged exposure to heat. Your hands will experience the best of comfort and ease of use with these handles. These handles are made with special stay-cool phenolic surface which does not heat even on prolonged usage required for boiling and frying.
Q: What is the warranty/ terms and conditions?
A: This product is eligible for a warranty of 2 year from the date of purchase to be free from any defects and damage caused by using the product under normal household use.