FREQUENTLY ASKED QUESTIONS:
Q: What kind of coating has been used?
A: Get the best of non-stick coating both inside and out. Prism non-stick is here to make your cooking experience a delight for you always/ swifter for you. Experience one of the best non-stick coats, the superior quality Whitford (USA) HALO coating.
Q: How durable is the coating?
A: Prism cookware is extremely strong and is made to last you decades. A coating so durable and long lasting that you will experience delightful meals always. Now you can close your eyes and easily boil, fry and bake without worrying about your Prism cookware going bad. For this particular product, the coating will last you upto 5 years, if used as per the use and care instructions provided.
Q: Is it safe/healthy?
A: Yes, Prism products are completely safe for everyday use. The non-stick coatings are certified by USA FDA. You need not worry about any reaction while cooking different food types. We want our customers to use the safest products for cooking meals for their family and kids. Subjected to the toughest testing conditions, Prism products are completely safe for usage. Prism products are eco-friendly and 100% PFOA free, 100% lead-free and 100% cadmium free
Q: What is glass lid made of/ is it breakable?
A: The glass lid is made of the shatter-resistant extra durable tempered glass lid. Yes, it is breakable. We will ensure that even if the lid slips off your hand accidentally, then also you are safe. A characteristic of tempered glass, when broken, is that it fractures into hundreds of small, relatively harmless pieces versus the jagged shards of annealed glass.
Q: Does the handle of the lid get hot while removing?
A: Prism handles will stay cool even if you are cooking for a long period. Prism products will ensure that you never have to worry how long you are cooking. Prism stainless steel handles with silicone inserts (with an exception of kadai) are designed in-house with a special construction that dissipates heat even after prolonged use to provide the best grip and comfort for your hands while cooking.
Q: What is the thickness of cookware?
A: When it comes to even cooking and maintaining regular heating without hot spots around your pan it's the thickness of your pan that matters most. Prism range has an exceptional thickness of 3mm (NA for Prism grill pans) with an additional 1.5mm thickness in the base for an even heat distribution.
Q: Is it induction safe?
A: Yes (apart from Prism Grill pan).
Q: Is it dishwasher safe?
A: Yes (with an exception of grill pan)
Q: How to clean this cookware/how to use this cookware for a better performance?
A: Prism products are super-easy to clean and maintain post-usage. Forget the old hassle of scrubbing your cookware to make it shine. Maintaining your cookware cannot be easier than this. Protect the cooking surface and condition it by rubbing a thin coat of vegetable oil over the cooking surface when using it for the first time. Clean your Prism pan with a mild, soft soap and a soft cloth or sponge. Rinse the pan with lukewarm, not hot, water.
Q: How to take care of these cookware post usage?
A: Prism cookware is very easy to maintain once you have used your cookware/it to prepare your favorite meal. Prism cookware is extremely easy to clean also. All you need is some dishwashing soap and a sponge. Clean your Prism pan with a mild, soft soap and a soft cloth. And, rinse the pan with lukewarm, not hot, water. DO NOT USE STEEL SCRUB PADS or any rough cleaning surfaces.
Q: What is the cookware body made of?
A: Prism cookware is made up of the best-quality aluminium to offer you optimal performance and great heat-distribution. This means that food will cook evenly and food won't burn. The heavy gauge aluminium body of your cookware will make sure that the cookware you buy lasts for decades. Maximum durability and extremely tough, they have gone through the toughest testing conditions before reaching you.
Q: How tough is it?
A: Prism cookware have made it to the market after various stress tests and abrasion tests to ensure we offer you the best. Constructed of heavy gauge aluminium with 3mm thick body, Prism range of cookware is extremely durable and tough. Good thickness means that food won’t burn and will always cook evenly and your cookware will not dent or break even when you use it every day.
Q: What are the handles made out of, are they durable?
A: Yes, the handles are extremely durable and stable. They will stay cool even if you are cooking for a long period. Designed for your comfort and ease of use, these handles are specially crafted for maximum durability. Prism handles are designed in-house and made of stainless-steel and equipped with a silicone grip (with an exception of kadai) riveted from inside for comfortable grasp.
Q: Do the handles heat up?
A: No, the handles would never heat up to unmanageable temperatures even after prolonged exposure to heat, though the kadai handles might heat after prolonged exposure on the cooktop. Prism handles are specially designed to bring comfort to your hands. The handles have a special design to dissipate heat while cooking. Please note: All handles will get hot when used in the oven so always use pot holders when removing any product from the oven.
Q: What is the warranty/ terms and conditions?
A: Prism product is eligible for a warranty of 5 years from the date of purchase to be free from any defects and damage caused by using the product under normal household use.
Q: Is it oven safe?
A: Yes. You can put your dish directly into oven from your stove top now, as it is oven safe to 180-degree C/ 350-degree F.
Q: What do you mean by PFOA free, lead-free and cadmium free?
A: Per-fluoro-octanoic acid (PFOA), supposedly a carcinogenic chemical when heated and other dangerous heavy metals like lead and cadmium that can flake off during cooking can seep in meals and react when you use low quality, and cheap non-stick cookware. Your family and your health is completely safe when using any products sold on our website. All products sold by us are 100% PFOA free, 100% Cadmium free, 100% Lead free.
Q: Is it available in sets?