FREQUENTLY ASKED QUESTIONS:
Q: What is hard anodized construction?
A: Hard-anodized aluminium means aluminium that has been specially processed to offer you twice the hardness and durability of stainless steel. To improve, ease and enhance the ever-expanding cooking experiences, Circulon introduces ultra-durable hard-anodized aluminium pots and pans with 100% safe non-stick coating to provide you with professional-quality kitchen performance.
Q: What kind of coating has been used?
A: Get the best of non-stick coating on the inside of the tawa with Chemours (USA) coating which will make your cooking experience a delight for you due to its superior food release property.
Q: Which coating is used on the outside of the tawa?
A: The outside of the tawa is a fine sunrayed polished hard anodized.
Q: Are the rivets and rim coated for the tawa?
A: Yes, the rivets are coated to ensure that no grime builds up while cooking, thus ensures healthy cooking. The rim is also non-stick coated to provide a finished look to the cookware.
Q: How durable is the coating?
A: Our Chemours (USA) non-stick coating is extremely durable and provides exceptional persistence. For this particular product, the coating will last you up to 1 year, if used as per the prescribed instructions.
Q: What does a TOTAL food release system mean?
A: TOTAL food release system means that this range of cookware is throned with one of the best non-stick systems. Be assured that this is one of the most efficient and long-lasting nonstick cooking surfaces in the world. An exclusive food release technology with raised circles on the cookware surface that help to reduce abrasion and increase your cookware's life.
Q: Is it safe/healthy?
A: Yes, our products are completely safe for everyday use. We are certified by USA FDA. You need not worry about any reaction while cooking different food types. We want our customers to use the safest products for cooking meals for their family and kids. Subjected to the toughest testing conditions, our products are completely safe for usage. Our products are eco-friendly and 100% PFOA free, lead-free and cadmium-free.
Q: What do you mean by PFOA free, lead-free and cadmium free?
A: Per-fluoro-octanoic acid (PFOA), supposedly a carcinogenic chemical when heated and other dangerous heavy metals like lead and cadmium that can flake off during cooking can seep in meals and react when you use low quality, and cheap non-stick cookware.
Q: What are hi-low grooves?
A: Circulon wants you to experience the best of healthy cooking. A cooking surface so good that you can cook in almost no oil. Food won't stick or burn even when you are cooking for prolonged periods. Circulon turned cookware’s flat, ordinary cooking surface into a series of raised concentric circles. This is hi-low grooves.
Q: What is the thickness of cookware?
A: When it comes to even cooking and maintaining regular heating without hot spots around your pan it's the thickness of your pan that matters most. Our tawa has an exceptional 6mm of thickness and sautepan is 0.6mm thick.
Q: Is it dishwasher safe?
A: The sautepan is dishwasher safe whereas the tawa is not.
Q: Is it Induction safe?
A: Curved Tawa: No.
Q: Is it metal utensil safe?
A: Circulon range of cookware has been put through the toughest testing condition to ensure that your cookware will offer you an optimal performance. Due to hard anodized body construction, it is compatible with a metal utensil as well.
Q: How to clean this cookware/how to use this cookware for a better performance?
A: Circulon products are super-easy to clean and maintain post-usage. Forget the old hassle of scrubbing your cookware to make it shine. Maintaining your cookware cannot be easier than this. Protect the cooking surface and condition it by rubbing a thin coat of vegetable oil over the cooking surface when using it for the first time. Clean your pan with a mild, soft soap and a soft cloth or sponge. Rinse the pan with lukewarm, not hot, water.
Q: How to take care of these cookware post usage?
A: Our cookware is very easy to maintain once you have used it to prepare your favourite meal. Our cookware is extremely easy to clean also. All you need is some dishwashing soap and a sponge. Clean your pan with a mild, soft soap and a soft cloth. And, rinse the pan with lukewarm, not hot, water. DO NOT USE STEEL SCRUB PADS or any rough cleaning surfaces.
Q: Is it oven safe?
Q: What is the cookware body made of?
A: Circulon tawa is made up of the best-quality aluminium to offer you optimal performance and great heat-distribution.
The sautepan is constructed of extremely tough and durable high-grade Proprietary Nickel Free steel from Nippon Steel Corp. Japan. Be assured that with this product you surely spend a few decades creating culinary magic together. Subjected to the toughest testing conditions, experience extraordinary durability and robustness with it.
Q: How tough is it?
Our products have made it to the market after various stress tests and abrasion tests to ensure we offer you the best. Made of the best quality materials, be it stainless-steel or aluminium, Circulon products are extremely durable and tough. Good thickness means that food won't burn and will always cook evenly and your cookware will not dent or break even when you use it every day.
Q: What are the handles made out of, are they durable?
A: Yes, the handles are extremely durable and stable. Designed for your comfort and ease of use, these handles are specially crafted for maximum durability. Our handles are designed in-house and made of stainless-steel.
Q: What is the warranty/ terms and conditions?
A: Circulon offers a Limited Lifetime warranty from the date of purchase to be free from any defects and damage caused by using the product under normal household use.