FREQUENTLY ASKED QUESTIONS:
Q: What do you mean by divided grill pan?
A: It means that the pan has a 2 section design with two different kind of surfaces- flat and grilled- that allows you to cook two different kinds of food at the same time.
Q: What are the benefits of this pan?
A: It saves energy and fuel as you can cook two different things in one pan instead of in two burners and cookware. Flat surface section allows you to make omelets, chillas, etc. whereas grilled section can be used for grilling meats sandwiches etc.
Q: What is the cookware body made of?
A: This divided grill is made of the best-quality aluminium to offer you optimal performance and great heat distribution. This means that food will cook evenly and food won't burn. The heavy gauge aluminium body of your cookware will make sure that the cookware you buy will last you for years.
Q: What is the thickness of cookware?
A: When it comes to even cooking and maintaining regular heating without hot spots around your pan it's the thickness of your pan that matters most. Meyer divided grill is a 3mm heavy gauge aluminium cookware.
Q: How tough is it?
A: Our products, including the divided grill, have made it to the market after various stress tests and abrasion tests to ensure we offer you the best. Constructed of heavy gauge aluminium with 3mm thick body, Meyer Divided Grill is extremely durable and tough. Good thickness means that food won't burn and will always cook evenly and your cookware will not dent or break even when you use it every day.
Q: What are the handles made out of, are they durable?
A: Meyer Divided Grill comes with the easy grip, beautifully contoured phenolic handles with ‘Stay Cool’ technology. They stay cool during prolonged stovetop cooking. The handles are riveted with the pan body to provide maximum strength and durability.
Q: What kind of coating has been used?
A: It features the best non-stick coating from Whitford (USA) on the inside which will make your cooking experience a delight for you due to its superior food release property.
Q: Which coating is used on the outside of the tawa?
A: The outside of the divided grill has beautiful scratch resistant porcelain enamel.
Q: How durable is the coating?
A: Our Whitford (USA) non-stick coating is extremely durable and provides exceptional persistence. For this particular product, the coating will last you up to 1 year, if used as per the instructions provided.
Q: Is it safe/healthy?
A: Yes, all our products, including this divided grill, are completely safe for everyday use. You need not worry about any reaction while cooking different food types. We want our customers to use the safest products for cooking meals for their family and kids. Subjected to the toughest testing conditions, our products are completely safe for usage. Our products are eco-friendly and 100% PFOA free, lead-free and cadmium free. Our safety claim is completely certified by USA FDA.
Q: What do you mean by PFOA free, lead-free and cadmium free?
A: Per-fluoro-octanoic acid (PFOA), supposedly a carcinogenic chemical that emanates when heated and other dangerous heavy metals like lead and cadmium that can flake off during cooking can seep in meals and react when you use low quality, and cheap non-stick cookware.
Q: Are the rivets and rim coated?
Q: Is it dishwasher safe?
Q: Is it Induction safe?
Q: Is it oven safe?
Q: How to clean this cookware/how to use this cookware for a better performance?
A: This divided grill is super-easy to clean and maintain post-usage. Forget the old hassle of scrubbing your cookware to make it shine. Maintaining your cookware cannot be easier than this. Clean your pan with a mild, soft soap and a soft cloth or sponge. Rinse the pan with lukewarm, not hot, water.
Q: How to take care of these cookware post usage?
A: Our cookware is very easy to maintain once you have used it to prepare your favourite meal. Our cookware is extremely easy to clean also. All you need is some dishwashing soap and a sponge. Clean your pan with a mild, soft soap and a soft cloth. And, rinse the pan with lukewarm, not hot water. DO NOT USE STEEL SCRUB PADS or any rough cleaning surfaces.
Q: What is the warranty/ terms and conditions?
A: Your product is eligible for a warranty of 1 year from the date of purchase to be free from any defects and damage caused by using the product under normal household use.