FREQUENTLY ASKED QUESTIONS:
Q: What kind of coating has been used?
A: The set uses its interior coating from Chemours (USA) and silicone polyester extereior coating fromWhitford (USA) which is completely safe for you and your families to use.
Q: How durable is the coating?
A: This cookware is extremely strong and is made to last you decades. A coating so durable and long lasting that you will experience delightful meals always. Now you can close your eyes and easily boil, fry and bake without worrying about your cookware going bad.
Q: Is it safe/healthy?
A: Yes, these products are completely safe for everyday use. We are certified by USA FDA. You need not worry about any reaction while cooking different foodtypes. We want our customers to use the safest products for cooking meals for their family and kids. Subjected to the toughest testing conditions, our products are completely safe for usage. Our products are eco-friendly and 100% PFOA free, lead-free and cadmium free
Q: What is glass lid made of/is it breakable?
A: The glass lid is made of the shatter-resistant extra durable tempered glass lid. Yes, it is breakable. We will ensure that even if the lid slips off your hand accidently, then also you are safe. But, not to worry, tempered glass lid means when broken it does not shatter into pieces. It instead fractures into hundreds of pieces that are not sharp enough.
Q: Does the handle of the lid get hot while removing
A: Our handles will stay cool even if you are cooking for a long period. Our products will ensure that you never have to worry how long you are cooking. Our phenolic handles are designed in-house to provide the best grip and comfort for your hands while cooking.
Q: What is the thickness of cookware?
A: When it comes to even cooking and maintaining regular heating without hot spots around your pan it's the thickness of your pan that matters most. Our range has an optimum thickness of 2.5mm for best results.
Q: Is it induction safe?
A: No
Q: Is it dishwasher safe?
A: No
Q: How to clean this cookware/how to use this cookware for a better performance?
A: These products are super-easy to clean and maintain post-usage. Forget the old hassle of scrubbing your cookware to make it shine. Maintaining your cookware cannot be easier than this.Protect the cooking surface and condition it by rubbing a thin coat of vegetable oil over the cooking surface when using it for the first time. Clean your pan with a mild, soft soap and a soft cloth or sponge. Rinse the pan with lukewarm, not hot, water.
Q: How to take care of these cookwares post usage?
A: This cookware is very easy to maintain once you have used your cookware to prepare your favourite meal. Our cookware is extremely easy to clean also. All you need is some dishwashing soap and a sponge. Clean your pan with a mild, soft soap and a soft cloth. And, rinse the pan with lukewarm, not hot, water.
Q: What is the cookware body made of?
A: This cookware is made up of the best-quality aluminium to offer you optimal performace and great heat-distribution. This means that food will cook evenly and food won't burn. The bottom of your cookware has a special coiled machine disk base that prevents warping & skidding even after intense use of cookware.
Q: How tough is it?
A: These products are extremely rough and tough. We want to ensure that the products you use are durable and can be used to cook anything anytime without worrying if it will break or dent. They are constructed with the best-quality heavy gauge aluminium that lasts for decades.
Q: What are the handles made out of, are they durable?
A: Yes, the handles are extremely durable and stable. They will stay cool even if you are cooking for a long period. Designed for your comfort and ease of use, these handles are specially crafted for high durability. Our handles are designed in-house and made of phenolic surface to provide the best grip for your hands while cooking.
Q: Do the handles heat up?
A: No, the product would never heat up even after prolonged exposure to heat. Your hands will experience the best of comfort and ease of use with these handles. These handles are made with special stay cool phenolic surface which does not heat even on prolonged usage required for boiling and frying.
Q: What is the warranty/ terms and conditions?
A: This product is eligible for a warranty of 1 year from the date of purchase to be free from any defects and damage caused by using the product under normal household use.
Q: Is it oven safe?
A: No
Q: What do you mean by PFOA free, lead-free and cadmium free?
A: PFOA free, lead-free and cadmium free means that perfluorooctanoic acid (PFOA), a carcinogenic chemical when heated and other dangerous heavy metals like lead and cadmium that can flake off during cooking will not seep in your meals and react when you use our cookware. Your family and your health is completely safe when using our products.
